Questions,
answered straight.

Standard MOQ is 20 sets for louvered pergolas, 30 sets for cassette awnings and 50 units for cantilever umbrellas, and mixed containers count toward the total. For a first order in a new market we can usually agree a smaller trial order — tell us what you need.

Yes. Sizes are made to your drawing within each system's structural limits, and any RAL powder-coat colour is available (standard colours at no extra cost, special colours with a small surcharge). Feasibility is confirmed on the drawing before you pay anything.

Typically 25–35 days after deposit and drawing approval, depending on configuration and season. You get production photos at the halfway point and inspection photos before loading.

Yes. Pergolas, awnings and umbrellas in different sizes and colours can share a container. We send a loading plan with the quote so you can see what fits.

Send the size, quantity, mounting type, colour and delivery port through the enquiry form or WhatsApp. If you only have a photo of the space, send that — we will ask the right questions.

Wind resistance depends on size, post spacing, foundation and whether side screens are fitted. Tell us the installation location and size, and we will confirm the post size, beam, fixing and foundation for that site's wind conditions on the drawing before you order. For coastal or high-wind sites, mention it at the enquiry stage.

Snow load depends on the span. For snow regions we reduce the louvre span or add a beam, and state the design load on the drawing. Louvres should be opened or left in the closed position according to the manual during heavy snowfall.

With louvres closed the roof is rain-tight: blades overlap with seals and water runs into the integrated gutter and down through the posts. Like every louvered roof it is not a sealed building envelope — in wind-driven rain some spray can enter from open sides, which is why many buyers add ZIP screens.

Each post stands on a base plate fixed to a concrete footing or an existing slab with anchor bolts. Typical footing sizes are shown on the drawing; your local installer confirms ground conditions.

A standard 4 × 3 m freestanding module is typically installed by two people in one day with basic tools. Each order ships with an installation manual, and installation videos are available for your team.

Warranty terms for the coating, structure and motor are written on every quotation, so you can compare like for like before ordering. Spare motors, remotes and seals can be packed with your container.

Yes. A single set or a sample section can be produced so you can check the finish, joints and motor. Sample cost is credited against your first container order.

Yes. Sizes are made to your drawing within each system's structural limits, and any RAL powder-coat colour is available (standard colours at no extra cost, special colours with a small surcharge). Feasibility is confirmed on the drawing before you pay anything.

Yes: unbranded supply, your logo on remote, end caps and cartons, your manual and warranty card. See OEM & distributors.

Usually yes. Send photos, drawings or a sample of the product you sell now and we will propose an equivalent or improved system.

Tell us your market and the system you need, and we will confirm in writing which documents are available for it — for example CE documentation, wind-load or water tests and aluminium mill certificates — before you pay a deposit.

Standard terms are 30% T/T deposit and 70% against the B/L copy. We quote FOB Foshan / Guangzhou by default, with CIF or DDP to your port or door on request.

Yes. Third-party inspection before shipment (SGS, Bureau Veritas, QIMA or your own agent) is welcome; just tell us when you confirm the order.

Each coated profile is foam-wrapped and cartoned, long beams go in wooden crates or on pallets, and every carton is labelled by set number. See Quality & shipping.

Awnings are sun protection. Light rain is fine if the fabric is pitched at 15° or more, but they should be retracted in heavy rain and strong wind — a wind sensor does this automatically.

Solution-dyed acrylic awning fabric, typically 280–300 g/m², water- and dirt-repellent. Polyester and PVC options are available. Fabric samples can be posted.

Yes — for OEM programmes we can fit your fabric, or print your logo on the valance.

Both. Manual crank is the budget option; motorised versions use a tubular motor with remote, and can add wind and sun sensors.

It depends on canopy size and exposure. A 3 × 3 m cantilever umbrella typically needs around 100–150 kg of base weight; 4 × 4 m more. We supply weighted plate bases, fillable bases or an in-ground mount for permanent installations.

Cantilever umbrellas should be closed in strong wind. For exposed sites we recommend the in-ground mount and closing the canopy when wind picks up.

Yes — logo printing on the valance or canopy panels is popular with hotels, beach clubs and beverage brands.

Solution-dyed acrylic or polyester, typically 240–300 g/m², UV-resistant and water-repellent, in a wide range of colours.